Returning.AI
  1. Returning.AI
Returning.AI
  • Returning.AI
    • APIs
      • Authentication
      • System API
        • Auth
          • Secure Auth
          • register
          • verify email
          • login
        • Server
          • create new server
          • get my servers
          • update server
          • channel list of server
        • Channel
          • get channels list
          • create new channel
          • update channel
          • delete channel
        • Role
          • role list of server
          • create new role
          • update role
          • delete role
          • get role list of user on a server
          • add role to a user on a server
          • remove role from a user on a server
        • Badge
          • get badges list
          • create new badge
          • update badge
          • delete badge
          • award badge to user
          • remove badge from user
      • Application API
        • Community Users
          • Get community users
          • Get user
        • User Fields
          • Get All User Fields
          • Get Specific User Field
          • Create Custom User Field
          • Update Custom User Field
          • Delete Custom User Field
        • User Field Histories
          • Get all user field histories in a community
          • Get user field histories for a specific field
          • Get user field histories for a specific user
          • Get user field histories of specific user field and user
          • Create user field history for specific user
        • Integration Api Key
          • Integration Api Key Info
          • Get Integration Api Key
          • Post Integration Api Key
          • Delete Integration Api Key
          • Update Integration Api Key
      • Integration API
        • Users
          • Get Users with Filters
          • Create New User
          • Get User Data
          • Manage User Account
          • Get User Gamification History
          • Get User Gamification Stats
          • Bulk Import
          • Bulk Update
          • Get All Bulk Update
          • Check Bulk Update Status
          • Check Bulk Update Details
        • Messages
          • Get Messages
          • Send Message
          • Reply Message
          • React Message
        • Channels
          • Get Channels List
        • Xp Settings
          • Get Tier Info
      • User API
        • API key
          • Get User Api Key
          • Post User Api Key
          • Update User Api Key
          • Delete Endpoint
          • api key info
        • Messages
          • Send Message
          • Reply Message
          • React Message
    • Channels
      • Iframe
    • Events
      • Outgoing webhooks
        • Encryption
        • User Joins Server
        • User Visits server
        • New Message Posted Anywhere
        • New Message Posted To channel
        • Purchased Store Item
      • Incoming webhooks
        • API Keys & Encryption
        • Send message into channels
        • Update Custom User Fields
        • Update In-game currency
    • Widgets
      • Authenticated Widgets
      • Public widgets
    • Features
  1. Returning.AI

Channels

Channels are the core communication hubs, designed to foster community engagement. Admins are allowed to create customizable spaces where users can interact, share content, and engage with embedded web content seamlessly. Each channel supports powerful features to enhance user experience,
1.
Iframe Embedding: Display any website or iframe content directly within a channel, enabling rich integrations like live dashboards, external tools, or custom applications.
2.
Iframe Listener: Capture user data (e.g., user ID) when someone accesses a channel, enabling analytics or personalized experiences. This is handled via a lightweight JavaScript listener script.
3.
Deeplinking: Ensure smooth transitions within embedded iframes and the community without reloading the entire server.
Channels are highly configurable, empowering admins to tailor them to specific use cases, such as discussion forums, annoucement page, or integrated third-party tools.

Getting started#

To start using channels:
1.
Head to community settings > channels
2.
Configure the channel name and descriptions.
3.
Types of Channels:
Text: Chat channels where users can communicate with each other.
Annoucements: Only assigned annoucers are able to send messages in this channel.
Forum: Discussion forums
4.
Channel options:
Public: All members of the community are able to view this channel
Private: Permission are required to view, assign permissions to roles, tags or individual users.
5.
Channel permissions:
Set unique permissions to roles, tags or individual users such as: viewing, posting messages, mentions, etc.
6.
Embed Iframe:
Click to learn more about Iframe embeds.
7.
Widgets
Click to learn more about channel widgets.
Modified at 2025-09-10 04:20:40
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