Outgoing webhooks

Outgoing webhooks let your community send real-time notifications to an external URL whenever a subscribed event occurs. This enables external systems to react immediately—supporting use cases like data sync, custom automations, and external logging.

Set up

To configure an outgoing webhook:

Go to Community Settings → Integrations → Webhooks.

Click New outgoing webhook and provide:

Request URL – must be a secure https:// endpoint (e.g., https://your-server.com/webhook).

Request format – choose JSON or XML.

Subscribed events – select the events to receive (e.g., message_received, purchase_made).

Encryption (optional) – enable if you want payloads encrypted.

Click Save. Notifications will be sent to the specified URL for the selected events.

You can create multiple webhooks targeting different URLs. Existing webhooks can be edited or deleted at any time.

History

All recent webhook deliveries are logged. View them from Recent deliveries in the top-right of the Webhooks to review attempts and troubleshoot as needed.

Set up#

History#

Set up

History