1. Rewards & Redemptions
Returning.AI
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  • Rewards & Redemptions
    • Update redemption order status or refund
      PUT
    • List redemption orders by user email
      POST
    • List redemption statuses
      POST
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      POST
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      POST
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  1. Rewards & Redemptions

List redemption orders by user email

POST
/v1/redemption-transactions/by-email

What this endpoint does#

List redemption orders belonging to one exact user email inside the API key's community.
INFO
Workflow
User email → redemption ID → order detail
NOTE
List behavior
Empty results keep the same collection shape with empty arrays and zero totals. Use the documented pagination fields for later pages.

Quick start#

Use the environment selected by Try it. The example values are synthetic.

Authentication and permission#

SendPermissionCommunity scope
Authorization: Bearer <apiKey>readRedemptionTransactionsCommunity scope is derived from the key; do not send a community identifier.

Complete examples#

{
  "email": "agent-test@example.invalid",
  "page": 1,
  "limit": 20
}

Success and readback#

Branch on: top-level code = REDEMPTION_TRANSACTIONS_RETRIEVED
{
  "status": "success",
  "code": "REDEMPTION_TRANSACTIONS_RETRIEVED",
  "message": "List redemption orders by user email successfully",
  "data": {
    "transactions": [
      {
        "redemptionId": "ORD202607220001",
        "productName": "Agent Test Voucher",
        "price": 100,
        "quantity": 1,
        "status": "New Purchase"
      }
    ],
    "pagination": {
      "total": 1,
      "page": 1,
      "limit": 20,
      "totalPages": 1
    }
  }
}
CHECK
Readback
This collection is the readback. An unknown email returns USER_NOT_FOUND; an empty order list returns data.transactions: [].

Errors and recovery#

Branch on top-level code, never message text.
HTTPMachine codeWhat the caller should doRetry?
400VALIDATION_FAILEDRepair the email or pagination fields.No, fix first
401AUTHENTICATION_REQUIREDAdd the Authorization header.No, fix first
401AUTHENTICATION_FAILEDAuthentication could not be completed.Retry once
403API_KEY_PERMISSION_DENIEDRequest the readRedemptionTransactions permission; no resource data is returned.No, fix first
404USER_NOT_FOUNDConfirm the user email before retrying.After refreshing the ID
500INTERNAL_ERRORRetry with exponential backoff and the same request context, then escalate.Yes, with backoff

Retry safety#

TIP
Exact retry
This read is safe to retry with exponential backoff.

Gotchas#

Avoid this mistake

Next steps#

Read redemption transaction
Read v2 transaction detail.

Request

Body Params application/jsonRequired

Examples

Responses

🟢200OK
application/json
Request completed successfully.
Bodyapplication/json

🟠400Bad Request
🟠401Unauthorized
🔴500Server Error
Request Request Example
Shell
JavaScript
Java
Swift
curl --location 'https://api.returning.ai/v1/redemption-transactions/by-email' \
--header 'Content-Type: application/json' \
--data '{
    "email": "",
    "limit": 10,
    "page": 1
}'
Response Response Example
200 - Success Example
{
    "status": "success",
    "message": "Redemption transactions fetched successfully",
    "data": {
        "transactions": [],
        "pagination": {
            "total": 50,
            "page": 1,
            "limit": 10,
            "totalPages": 5
        }
    }
}
Modified at 2026-08-08 01:52:03
Previous
Update redemption order status or refund
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List redemption statuses
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